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 Frequently Asked Questions

Questions about our news papers:

Questions about our websites:

What papers do you produce for the military?

We publish four different papers for the military. These papers include:

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Do I need to be a member of the military to subscribe to any of your publications?

You do not need to be a member of the military in order to receive any of our publications.

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How can I cancel my subscription?

If you'd like to cancel your newspaper subscription, please call our customer service line at 1-800-368-5718 or send an email to For faster service, please have your account number ready.

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How can I get more help with my newspaper subscription?

You can get more help with your subscription by using the following lines of communication:

Phone:  1-800-368-5718 or 1-703-750-7400
Mail:  6883 Commercial Dr, Springfield VA 22159

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How can I order a gift subscription?

You may order a gift subscription by clicking Customer Service and then "Order a Gift Subscription" from the list of bulleted items. Alternatively, click here to go directly to the gift subscription order page. If you'd like to submit your order over the phone, please call 1-800-368-5718 to speak to a customer service representative. Hours are Monday through Friday, 8AM to 8PM, EST.

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What is the difference in content between the paper and the website?

Our printed publications and their corresponding websites are designed to complement each other. The websites allow us to provide breaking news throughout the day, offering our readers the chance to stay current on all the important news that affects their world. And in addition to the daily news on the websites, we also provide digital editions of our printed publications. The digital editions are available exclusively to our subscribers and contain exact online replicas of the printed papers.

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How often are the websites updated?

The content on our websites is updated throughout the day to bring you the news as it happens. The digital editions are updated with the current issue every Monday morning.

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Are there any areas of the sites non-subscribers can view?

We allow non-subscribers to access websites in their entirety, with the exception of the digital editions of the papers. In order to access a digital edition you must have an active subscription to either the print edition or the digital edition of the paper. If you'd like to subscribe and gain full access to our websites, please click here.

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Can I just purchase online access?

Yes. We offer subscriptions to the digital editions of our papers at a discounted rate when compared to the print versions. If you'd like to subscribe to any of the digital editions, please click here.

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How can I get more help with the individual sites?

You can get more help with the website by contacting online support .

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How can I take advantage of the special offer I received?

In order to take advantage of any special offers you receive, you must call our customer service line at 1-800-368-5718. Please have your special offer handy, as it will contain information needed to take advantage of the deal.

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Contact Us

Gannett Government Media
6883 Commercial Dr.
Springfield, VA 22159-0500 USA

Customer Service

1-800-368-5718 or 1-703-750-7400

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